Shipping & Delivery

At Lily Alvee, we strive to provide a seamless and efficient shipping and delivery experience for our Lily Alvee customers. Here are some key points regarding our shipping and delivery policies:

1. Processing Time: Once your order is placed, please allow 1-2 business days for processing. We work diligently to prepare and package your items with care before they are shipped.

2. Shipping Methods: We offer reliable shipping options to ensure your order reaches you in a timely manner. You can choose from standard shipping or expedited shipping during the checkout process.

3. Shipping Rates: Shipping is free within the United States, and currently, we only ship domestically. However, we hope to offer international shipping soon.

4. Delivery Timeframe: The estimated delivery time depends on your location and the shipping method chosen. Standard shipping typically takes between 5-7 business days, while expedited shipping ensures faster delivery within 2-3 business days.

5. Tracking Your Order: Once your order has been shipped, we will provide you with a tracking number. You can easily track the progress of your shipment through our website or by visiting the respective courier's tracking portal.

6. Order Updates and Notifications: We will keep you informed throughout the shipping process. You will receive order confirmation, shipping confirmation, and any relevant updates via email.

If you have any further questions or concerns regarding shipping and delivery, please don't hesitate to reach out to our customer support team at hello@lilyalvee.com. We are here to assist you and ensure a smooth delivery of your skincare essentials.